The right person, before the brief existed
No brief yet. An ex-BCG consultant on the bench needed his next engagement. Separately, an old client relationship needed checking in on: a newly-appointed COO for whom 325 had originally built out a strategy team years earlier, now into a new role at a healthcare business, with no confirmed open roles.
Rather than waiting for a formal mandate, 325 used the relationship to get ahead of it. A catch-up was arranged with the COO, partly to see how he was tracking in the new role, partly on the instinct that a newly-appointed leader often has needs before he has had time to scope them. Two CVs were brought along on spec: the ex-BCG consultant, and a second candidate with direct healthcare experience. The COO trusted that judgement enough to interview both, and hired both.
Two candidates placed from a single relationship-led conversation, with no formal brief in place. Both delivered above expectations and were extended beyond the original contract.
“A genuine desire to understand our business needs, and to ensure proposed consultants meet not only the technical requirements but the cultural fit.”CLIENT · HEALTHCARE BUSINESS
